Introduction

Please carefully read the following terms and conditions, which may be modified at any time without written notice by Savons Prolav Inc., hereinafter represented by the brand Biovert (Bio-Vert) as the Merchant. These terms and conditions bind you with the Merchant, owner of the Site https://www.bio-vert.com/. In addition, you accept the electronic mode of communication with the Merchant for all your exchanges and that they meet all the requirements of a written communication.

We reserve the right to refuse to serve you, cancel an order, close your account, remove or modify the content of the Website, whether you have complied or not with these Terms and Conditions.

Should you have any problems with an order, contact us as soon as possible at the following address: info@bio-vert.com.

The Terms and Conditions of this site are governed by and construed under the laws of the Province of Quebec without regard to conflict of jurisdiction. Any dispute relating to this Website, the terms and conditions, or any transaction, including the sale of a product through the Website will be governed by the laws of the Province of Quebec. The Website (including its contents, photos, and other information included in the text) is the property of Savons Prolav Inc. and is protected by Canadian and international copyright laws. Any reproduction or use of these materials is strictly prohibited without the consent of Savons Prolav Inc.

Privacy of personal information

Please read our privacy policies available in the footer of our site to know how we collect, share, and manage your personal information.

Accuracy of information

We do everything in our power to ensure that all information published on our Website is without mistakes, but we cannot guarantee this. Therefore, you agree that all information published on this Website is provided as is, for information purposes, without any guarantees as to its accuracy including any implied warranties of merchantability, adaptation to a particular use and noninfringement. Although reasonable efforts are put forward to ensure the accuracy and updating of the site’s contents, Savons Prolav Inc. assumes no responsibility for the accuracy or validity of the statements contained in the documents found on this Website. You agree to use this Website at your own risk. Savons Prolav Inc., its affiliated companies and its officers, directors, employees, agents, successors or assignees shall in no event be liable for any damages, including, without limitation, any direct, indirect, special, or consequential damages that could result from the use of this Website, even if Savons Prolav Inc. or one of its affiliates has been advised or should have been aware of the possibility of such damages.

We may refuse or cancel an order containing an item with an incorrect description or wrong price. Unless otherwise indicated, prices are in Canadian currency.

Products offered on our Website, as well as the dates of offers, prices and availability, characteristics and technical specifications of these products, are subject to revision and change without notice. A product ordered online may no longer be available in our inventory or impossible to deliver due to a situation beyond our control. We will then cancel the order and refund the sums paid, if applicable.

You are urged to read the terms and conditions governing the use of this site. By accessing this site, you agree to these terms and conditions, which may be modified at any time without written notice by Bio-Vert. All content, including, without limitation, all text, designs, icons, photographs, code and software used or incorporated into this Website, and the organization and presentation of content are trademarks, protected by copyright or other intellectual property right of Bio-Vert. This Website may contain links to other sites. Bio-Vert takes no responsibility for any Website you may access through his. Bio-Vert has no control over the content of these sites and the presence of such links does not constitute in any way its adherence to other Websites.

Registration and password

You will need to complete a registration form to access certain parts and features of the Merchant Website. You agree to provide us with up-to-date and accurate information and to keep this information updated at all times.

You agree to protect the confidentiality of your username and password and to protect the access to your computer so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware within forty-eight (48) hours after becoming aware of any such a situation.

Did you forget your password? Tap Forgotten Password to generate a new secure password. This new password will be sent to you by email at the address indicated on your account.

For any other question, contact us by email at the following address: info@bio-vert.com.

Applicable laws

These Terms and Conditions are subject to the laws of the Province of Quebec or of Canada applicable therein. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Terrebonne is located.

Order errors

If you think that an error has occurred when placing an order, we invite you to notify us without delay within forty-eight (48) hours of its discovery by sending us a message to the following address: info@bio-vert.com and by indicating, in sufficient detail, the error that was committed. A manager will try to communicate with you as soon as possible, in order to restore the situation.

Delivery and returns

Unless you have chosen a specific carrier and a delivery time for which additional charges may apply, the delivery method and the name of the carrier will be determined by the Merchant. Our usual delivery times in your territory are approximately 2 weeks.

We commit to delivering your purchases within a reasonable time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and the right of ownership of the goods or services purchased are transferred to you at the moment it is delivered to the carrier. If the goods cross an international border, this risk is transferred to you after customs clearance.

Cancellation, Exchange, Termination, Return or Refund Policy

Cancellations of compliant and error-free orders are not permitted.

However, we guarantee the satisfaction of the consumer. If you are not satisfied with your purchase, an exchange is allowed. In this case, you must inform us of the problem that affects your product and obtain an exchange authorization from us. Thereafter, you must, if required by the Merchant, send the goods to his address, in order to obtain an exchange. The return of items is at the expense of the customer.

You can also request a refund for a product that does not suit you. In that event, you must inform us of the problem that affects your product within forty-eight (48) hours and obtain an exchange authorization from our customer service. Thereafter, if required by the Merchant, you must send the goods to the distributor’s address in order to obtain a refund. The return of items is at the expense of the customer.

Subject to the other provisions herein, your request (refund) (exchange) (exchange / refund) must be received no later than 30 days after the date of purchase. Item must be returned in its original condition.

If required by the Merchant, the returned product must be in its original packaging.

We do not cover the return costs.

In all cases where a return of goods is required by the Merchant, the right of ownership of a returned property is transferred to him only when it has been received by him in his physical place of business.

Any damaged product will not be exchanged or refunded. An administration fee of $3.00 CDN for Canada and $5.00 CDN for other countries will be applicable to any refund on the items sold on the Biovert store.

Warranty limitation

SUBJECT TO APPLICABLE LAWS, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, REGARDING TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OF THE PRODUCTS AND SERVICES SOLD ON THE WEBSITE. IT ALSO EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, REGARDING CONTENT, ITEMS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED WITHIN THE WEBSITE OR ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.

Limitation of liability

THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF ITS PRODUCTS FROM THE WEBSITE OR FOR THE PURCHASE OF PROPERTY ON THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, THE DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLES AND THIS EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyright

This Website is the property of and is controlled by the Biovert brand, represented here by the company Savons Prolav Inc. Copyright and Trademarks contained in the information published on the Website are protected by intellectual property laws and are made available on the Website by the granting of a specific license in this regard. The entire content, including, but not limited to, all texts, designs, icons, photographs, codes and software used or incorporated into this Website, as well as the organization and presentation of its contents are registered trademarks, information protected by copyright or other intellectual property rights of Biovert.

In accordance with the intellectual property laws in force, it is prohibited to use, post or display any trademark, copyright or other protected work accessible on the Website for any reason other than to proceed to the sale of these products and services without the right to sub-license to third parties. The owners of trademarks appearing on the Website retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that violations of the terms and conditions have been committed or if your work has been copied or exploited on our Website in a manner that infringes your intellectual property rights, please tell us without delay by sending us a message at the following address: info@bio-vert.com describing the details of the violation.

Contact

Head Office Address: Savons Prolav Inc.
525 Fernand Poitras Street, Terrebonne, (QC) J6Y 1Y5, Canada

Biovert/Bio-vert is registered with the Registraire des entreprises du Québec under the Quebec Enterprise Number (NEQ): 11650678259.

 

INSPIRED BY NATURE, CREATED FOR THE ENVIRONMENT